071 985 4030

manager@rcdc.ie

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Frequently asked questions

Find an answer

Search common questions or jump straight to a topic. Each question has its own link, so staff can send you directly to the right answer.

Accounts and sign in

How do I create an account?

Use the Register link in the top navigation. Add your name, email address and password, then follow any on-screen prompts. Once registered, use Login to access your dashboard.

Where do I find my dashboard?

After logging in, open the account menu in the top right and choose My Dashboard. Your dashboard shows your activity, bookings, course history and available community tools.

What should I do if I cannot log in?

Check that your email address is typed correctly, then use any password reset option shown on the login page. If the problem continues, contact the centre with the email address used on your account.

Events and courses

How do I book an event?

Go to Events, open the event you want, and use the booking button or instructions on that page. Some events may have limited spaces or require staff confirmation.

Can I see courses I have taken?

Yes. Log in and open your dashboard or History page to review course records and activity where that information is available for your account.

How do I cancel or change a booking?

Bookings can be cancelled from the event or course page, or from your dashboard, until payment has been recorded. Please contact the manager if you need help with a paid booking.

Community areas

What are community chat areas for?

Community chat areas are for local conversations, notices and support between members. Keep posts relevant, respectful and suitable for the wider community.

Why can I not see every chat room?

Some rooms may be private or invite-only. If you believe you should have access, contact a staff member or administrator for help.

How do I report a post or behaviour?

Use any report option shown on the page. If there is no report button, note the page name, person involved and time, then send the details to the centre team.

Messages and marketplace

How do I post an item in Buy & Sell?

Open Buy & Sell and follow the on-page instructions to add item details, price or free status, collection information and contact preferences.

Where do marketplace replies appear?

Replies appear in Messages. When logged in, the account menu may also show a message indicator if there are unread marketplace conversations.

How should I stay safe when arranging collection?

Use clear messages, meet in a sensible public place where possible, avoid sharing unnecessary personal information, and contact staff if a listing or message feels unsafe.

Privacy and safety

What account information is used?

The site uses the details needed to provide your account, bookings, messages and community access. Read the Terms and Privacy policy for more information.

Does the website use cookies?

Yes, cookies and browser storage may be used for essential site features, login sessions and preferences. Read the Cookies page for details.

Can I ask for account help or removal?

Yes. Contact the centre with the email address linked to your account and explain what you need changed, corrected or removed.