Resource categories
Organise content by wellbeing, training, volunteering, older people support, social activity and local help.
White label community website software
community resource directory
A community resource directory gives residents and support workers one trusted place to find practical information. My Community Support helps organisations publish resources, service information, local guides, events and signposting content inside a branded website that is easier to maintain than disconnected PDFs or static pages.
The challenge
Community work needs clear systems as well as committed people.
Resources often exist, but they are not always easy to find. A wellbeing guide may be attached to an old email, a volunteering form may sit on a separate site and training information may be listed in a document that no longer reflects current capacity. When information is fragmented, residents can lose confidence and staff spend time answering repeat questions.
The solution
A branded platform that supports public access and daily admin.
My Community Support provides a structured digital resource directory with categories, pages, news, service links and enquiry routes. It can sit alongside event bookings, member dashboards, community chat and reporting, so resources are part of the wider community support experience rather than a separate library that becomes forgotten.
Implementation
Configured around your services, audiences and reporting needs.
A good community resource directory needs to be useful for residents and manageable for the team running it. During setup, the structure can be shaped around your real services, audiences and reporting responsibilities rather than a generic software menu. That might mean leading with resource categories, building clear routes into accessible pages, and making sure the language works for residents, carers, volunteers, partner organisations and staff.
For community centres publishing activity guides, local support pages and training information. The platform can also support a phased rollout, starting with the most important public pages and adding bookings, member areas, training records or reporting as the organisation is ready. This keeps the project practical for busy teams and gives funders, trustees or senior managers a clearer view of progress from the start.
Key features
Practical tools for local delivery, communication and reporting.
Accessible pages
Publish clear guidance pages that are easy to read, update and share with residents or partners.
Service links
Connect resources to relevant service pages, directory listings, programmes or booking opportunities.
Download support
Add practical files, forms or guides where downloads are still useful for offline access.
News and updates
Keep residents informed when services change, programmes open or new support becomes available.
Enquiry routes
Let users ask for help, request more information or contact the relevant team from resource pages.
Admin controls
Give staff a managed way to update resources without rebuilding the website.
Usage insight
Review which resource areas receive attention and where people may need clearer signposting.
Use cases
Built for councils, charities, community centres and local groups.
Community centres publishing activity guides, local support pages and training information.
Charities sharing advice, wellbeing resources and signposting for service users.
Councils providing a local resource directory for residents, carers and professionals.
Funded programmes keeping public resources and engagement evidence in one place.
Volunteer groups that need clear guidance pages and practical forms for local people.
Training providers publishing course information, learner support and community opportunities.
Benefits
Less manual admin, clearer records and stronger engagement.
Residents have a clearer route to local help and trusted information.
Staff can update resources quickly when programmes or services change.
Printed guides and PDFs can be supported by a live online version.
Resources can connect directly to bookings, enquiries and service pages.
Organisations can show funders how information is being promoted and used.
The directory supports accessibility by making content easier to navigate.
Connected platform
Explore related community support solutions.
My Community Support can be configured around your services, directory content, engagement goals and reporting needs. These related pages explain how the same platform supports different local delivery models.
FAQs
Common questions about community resource directory.
What is a community resource directory?
It is an online library of local support information, service guidance, resources, forms, guides and useful signposting content.
Can resources be grouped by topic?
Yes. Content can be organised by category, audience, programme, location or support need.
Can we include downloadable files?
Yes. You can include downloads where forms, guides or offline materials are useful.
Can resources link to bookings?
Yes. Resource pages can connect users to events, training, activities and enquiry forms.
Can staff update the directory?
Yes. Authorised admins can update pages, news and resource information.
Is it suitable for councils and charities?
Yes. It is designed for UK councils, charities, community centres, local groups and funded programmes.
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